HUSKYHOMES

HUSKYHOMES

A portal to facilitate the house-hunting process for all International Students at Northeastern University.

A portal to facilitate the house-hunting process for all International Students at Northeastern University.

A portal to facilitate the house-hunting process for all International Students at Northeastern University.

Tools

Miro

Miro

Figma

Figma

Figjam

Figjam

team

Nikethana N N

Nikethana N N

Panth Shah

Panth Shah

my role

UX Research

UX Research

Wireframing

Wireframing

UI Screens

UI Screens

Prototyping

Prototyping

duration

Overall: 6.5 weeks

Overall: 6.5 weeks

Discovery & Research: 2 weeks

Discovery & Research:
2 weeks

Design: 2 weeks

Design: 2 weeks

Testing: 2.5 weeks

Testing: 2.5 weeks

Being a student is hard enough.., if you're an International Student, you have plenty to take care of!

Being a student is hard enough.., if you're an International Student, you have plenty to take care of!

Find good neighborhood

Find good neighborhood

Connect with alumnis

Connect with alumnis

Contact trusted brokers

Contact trusted brokers

Deal with uncertainty

Deal with uncertainty

Figure out payment methods

Figure out payment methods

"A problem well-stated is a problem half solved."

"A problem well-stated is a problem half solved."

"A problem well-stated is a problem half solved."

Problem Statement

International students at Northeastern University lack an efficient and user-friendly online portal for house-hunting, leading to difficulty in finding suitable accommodations

Alright, now what was our goal?

Alright, now what was our goal?

Alright, now what was our goal?

Our goal

A one-stop solution for international students, offering rental properties, transportation options, messaging with students/brokers, a housing resource directory, and information on nearby areas.


The aim is to make the housing search easier and help students settle in with informed decisions.

FEATURES

Here are some key features of the app,

  • Find a housing suitable to you

    Discover ideal housing with HuskyHomes - no compromises on amenities! Enjoy a stress-free experience, dealing directly with management and finding nearby transport options.

  • HOLD & QUEUE

    This system keeps students informed about house listings, preventing uncertainty and ensuring fair opportunities by allowing each student to place a 72-hour hold on a house.

  • JOIN NEU COMMUNITY

    Communities offer resources, mentoring, and career opportunities, fostering a sense of belonging and support for students during their university journey.

  • NETWORK WITH ALUMNI

    Networking with alumni offers valuable industry insights, guidance, and job opportunities, providing a competitive advantage in the job search.

  • Find a housing suitable to you

    Discover ideal housing with HuskyHomes - no compromises on amenities! Enjoy a stress-free experience, dealing directly with management and finding nearby transport options.

  • NETWORK WITH ALUMNI

    Networking with alumni offers valuable industry insights, guidance, and job opportunities, providing a competitive advantage in the job search.

  • JOIN NEU COMMUNITY

    Communities offer resources, mentoring, and career opportunities, fostering a sense of belonging and support for students during their university journey.

  • HOLD & QUEUE

    This system keeps students informed about house listings, preventing uncertainty and ensuring fair opportunities by allowing each student to place a 72-hour hold on a house.

User Interviews

We conducted initial research to gather quantitative data and determine the extent of the problem. The results confirmed that a significant number of people face similar housing challenges, providing validation for the size of the user base and the need for a solution.


List of questions we asked were,

  1. Was it difficult to find housing near the University?

  2. What were the primary issues you face while looking for housing?

  3. Did you have anyone in the states to check out your housing place?

  4. What do you think could have helped you find good housing

  5. How satisfied are you with the list of resources currently available for international students?

  6. Any other resources you think would be useful in the future?

THE RESEARCH PART

THE RESEARCH PART

Let's look at some stats,

Let's look at some stats,

fig. What students think that could've helped them

fig. What students think that could've helped them

fig. Primary Issues faced during house-hunting

fig. Primary Issues faced during house-hunting

fig. Primary Issues faced during house-hunting

fig. What students think that could've helped them

USER PERSONA

By analyzing the results of our interviews, we developed personas that give us a better understanding of our target users and what they aim to achieve. This enables us to have a clear and focused view of our audience's needs and desires.

By analyzing the results of our interviews, we developed personas that give us a better understanding of our target users and what they aim to achieve. This enables us to have a clear and focused view of our audience's needs and desires.

USER JOURNEY MAPPING

USER JOURNEY MAPPING

USER JOURNEY MAPPING

Why?

Why?

Why?

Fosters team alignment by creating a shared vision and overcoming fragmented understanding, driving agreement on customer experience improvements.

Fosters team alignment by creating a shared vision and overcoming fragmented understanding, driving agreement on customer experience improvements.

Serves as a powerful communication tool, ensuring a memorable and concise understanding of users or services, enabling better decision-making for the team.

Serves as a powerful communication tool, ensuring a memorable and concise understanding of users or services, enabling better decision-making for the team.

HANDSKETCHES

Hand sketches in UX design enable rapid ideation, enhanced collaboration, and user-centered concepts, fostering creativity and cost-effective testing during the early stages of a project. They complement digital tools, providing a tangible and empathetic approach, fostering an iterative design process and inclusive ideation.

Hand sketches in UX design enable rapid ideation, enhanced collaboration, and user-centered concepts, fostering creativity and cost-effective testing during the early stages of a project. They complement digital tools, providing a tangible and empathetic approach, fostering an iterative design process and inclusive ideation.

Alright now, *crackity-crack*

Time for some finished prototypes!

(Part 1)

Alright now, *crackity-crack*

Time for some finished prototypes! (Part 1)

Alright now, *crackity-crack*

Time for some finished prototypes! (Part 1)

It was…alright…well..

It sucked.

It was…alright…well..

It sucked.

Hide the pain, Harold.

Hide the pain, Harold.

Let's look at the revamped designs, shall we?

Let's look at the revamped designs, shall we?

It was…alright…well..

It sucked.

Let's look at the revamped designs, shall we?

KEY TAKEAWAYS

KEY TAKEAWAYS

  • Learnt that teamwork is like assembling IKEA furniture together - a mix of laughter, frustration, and the hope that it won't collapse in the end

  • There's always room for improvement, but don't dwell on it

  • Taking a step back to analyze how far you've come, helps in the long run

  • Learnt that teamwork is like assembling IKEA furniture together - a mix of laughter, frustration, and the hope that it won't collapse in the end

  • There's always room for improvement, but don't dwell on it

  • Taking a step back to analyze how far you've come, helps in the long run

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nagasubramaniannar.n@northeastern.edu

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