An intensive case study to revamp Startup Weekend 2023 website and boost user signups by 166%

techstars startup weekEnd boston

A thrilling 3 day weekend event (54 hours), where you take an idea and build it. With the help mentors, you will learn what matters while building an idea into a startup.

opportunity

Steve Vilkas, Co-Director of Boston New Technology (BNT) asked if I could assist with designing, knowing my keen interest in the field. He offered me the opportunity to join BNT and design the SWB website for 2024, to which I gladly agreed.

Steve Vilkas

Co-Director, BNT

The website is fundamentally broken. It's not performing as needed with the navigation and it is confusing people.

TEAM

Myself (Nike)

Brian Autumn

DURATION

6 - 8 weeks,

Part-time

TOOLS

Miro

Framer

Figma

my role

Lead Designer

website stats

2023's event had about 75+ registrations. This time, woohoo we hit our target.

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registrations

WE'RE SOLD OUT!!!

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avg. site visits a week

issues old site had

From 13 user interviews taken we knew the website was lacking in several areas:

  1. too much unorganized content

  2. website was way too long

  3. nav / content wasn't intuitive enough

  4. users felt less motivated to register because they didn't have enough information


Let's see a video of old website..,

Some key comments from the user interview :

Anon User #1

I was interested in coming to this event that's why I went through the website for almost 5 minutes to get the information I needed. But it's very frustrating to keep scrolling.

Anon User #2

I didn't wanna go through the website because I wasn't interested to. I straight went to buy tickets.

information the user wants

As a user, what do they want to know immediately?

  1. What is Techstars Startup Weekend?

  2. When is it?

  3. What will I get if I attend it?

what do we want to show the users?

What key information should we highlight to increase user engagement?

  1. Mentors and Judges list - there are qualified mentors and judges who can be of great help for people who are starting out

  2. Past Events photos and videos

  3. Location - the location plays a major role in attracting students

  4. Easily understandable agenda

  5. Easy to reach 'Contact Us'

the architecture

Content management was a key thing for us to focus on.

constraints

  1. The old website, was hosted on GoDaddy. So we were asked to work with GoDaddy as well. I'm familiar with Wix, Squarespace so I thought, "Shouldn't be difficult to learn", right? WRONG.


    • A day trying to design a simple hero section in GoDaddy, made me feel like :

  • So, I knew I couldn't design creatively with a constrictive environment. I proposed that we move to Framer and after debating the pros and cons, we did!!!

  1. The second was Branding Guidelines by Techstars - this was actually helpful because we were given the color palette to follow, fonts to use; all of the preliminary decisions were made by Techstars.

THE HERO

Grabbing the user's attention in the first 10 - 15 seconds is essential. And that starts with the hero text, the catchy phrase. That's when I landed with this :

"Where an Event Becomes a Thriving Community"

Next, I aimed to summarize the event's value upfront for users. Along with the venue, date and meals information.

THE PEOPLE CARDS

Judges, Mentors - everything was categorized as peoples cards. Let's see how I broke it down :

more information

Become a Sponsor and Contact Us section has just gotten more better (the separators are my special touch)

BETTER IDEAS

Working as a team, one can always have better ideas than other. How you convey it matters. We had one such situation about "Venue". So, I proposed a new design in the following manner :

OLD

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NEW

NEW

ARE PEOPLE HAPPY?

Subsequent usability testing following the website's deployment has significantly highlighted user contentment, showcasing that new users are finding the site not only easier to navigate but are also locating the information they seek with much more ease.


This improvement in the website's user interface has evidently made a noticeable impact on the overall user experience.

Steve Vilkas

Co-Director, BNT

The new one looks clean, professional and tells me what I need to know. It doesn't distract me and intrigues me to know more.

It's a 11/10 where 11 is like a billion and 10 is just a 10.

Anon User #1

Loved the summarized version - it was easy to find information for me. Previous events photos was a nice touch! Although I felt the judges, mentors list was too long.

The details are pretty upfront. It was much easier to navigate through the site to find what I wanted.

Evan Smith

I want to emphasize how much startup weekend’s website influenced me to sign up. Every little detail + the excitement is what pushed me to reach out to the event manager with my questions, etc.

overall

This was a fun project with a great Captain and an amazing team. I learned about taking charge and being a teammate at the same time.

All rights reserved

Nikethana N N